Exclusion List

Learn how to blacklist prospects' email addresses, domains, and LinkedIn URLs

Carina Gotovcenco avatar
Written by Carina Gotovcenco
Updated over a week ago

What is the Exclusion List?

With the exclusion list (blacklist or unsubscribed list) you can make sure that the added email address and LinkedIn URLs will not be contacted again in the future by any of your users.

How to add a prospect to the Exclusion List?

From the Exclusion List page (admins only)

You can add an email address or LinkedIn URL to your Exclusion list or exclude an entire email domain name, even if it is not saved as a prospect in your account.

  1. Navigate to Settings > Exclusion List page.

  2. Click on the Add items button.

  3. Enter the email addresses, LinkedIn URLs, and/or domain names you want to exclude, 1 item per line.

  4. Click on the Add to Exclusion List button.

If the excluded email address, domain, or LinkedIn URL belongs to a prospect in your account, the prospect is excluded but not deleted. The history and prospect data remain in your account.

From the prospect's panel

  1. Click on a prospect you want to exclude (that will open the prospect's panel).

  2. Click on the Actions button.

  3. Click Add to exclusion list.

Both the email address and the LinkedIn URL get excluded.

From the list view in bulk

  1. Navigate to the Prospects page and select the needed prospects.

  2. Click on Manage prospects.

Click Add to exclusion list.

Both the email addresses and the LinkedIn URLs get excluded.

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