Exclusion List

Learn how to blacklist contacts' email addresses, domains, and LinkedIn URLs

Carina Gotovcenco avatar
Written by Carina Gotovcenco
Updated over a week ago

What is the Exclusion List?

With the exclusion list (blacklist or unsubscribed list) you can make sure that the added email address and LinkedIn URLs will not be contacted again in the future by any of your users.

How to add a contact to the Exclusion List?

From the Exclusion List page (admins only)

You can add an email address or LinkedIn URL to your Exclusion list or exclude an entire email domain name, even if it is not saved as a contact in your account.

  1. Navigate to Settings > Exclusion List page.

  2. Click on the Add items button.

  3. Enter the email addresses, LinkedIn URLs, and/or domain names you want to exclude, 1 item per line.

  4. Click on the Add to Exclusion List button.

If the excluded email address, domain, or LinkedIn URL belongs to a contact in your account, the contact is excluded but not deleted. The history and contact data remain in your account.

From the contact's panel

  1. Click on a contact you want to exclude (that will open the contact's panel).

  2. Click on the Actions button.

  3. Click Add to exclusion list.

Both the email address and the LinkedIn URL get excluded.

From the list view in bulk

  1. Navigate to the Contacts page and select the needed contacts.

  2. Click on Manage contacts.

Click Add to exclusion list.

Both the email addresses and the LinkedIn URLs get excluded.

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